Hi All, Our Remedy System Server and Database Server is based out in Australia, We are using Remedy ARS 8.1.02 Version.
Recently we have configured reports using BIRT and automated them in Remedy report scheduler, which worked fine. All the Australian users receives reports and the Date/Time format is in Australia time format . I do know if we need to view report or Incidents/Change etc in Different Time Zone/locale by changing user profile in AR System User Preference form. But our requirement is different, We would like to automate the same report to New Zealand and to generate the report Date/ Time format in New Zealand Time zone. Is there any way to do it or any function is available in BIRT report designer. Please advise. Regards, Karthick S _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"