Hi Experts, I ran across a small doubt which you may find it stupid but I need a clarification on that.
In Assignment Configuration form we have a field called Event which we use to define for which activity that assignment rule needs to be triggered. But will it also work if I select irrelevant checkbox under Available to module? For example : I have selected an Event as "Incident Owner" and in the Available System modules I choose "Change management". Will this rule will work? If so then for which module will it work Incident or Change? Thanks You. Sweety _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
