I have imported the email mailbox configuration with password field from current prod 7.6 to test system 9.0.1. I get following message in email error logs
"Authentication unsuccessful. Client does not have permissions to send as this sender" If I update the mailbox configuration record and use a different mailbox/user name and password, that works without any issues. Also, remedy stops sending notifications after 15-20 mins of turning ON the email engine. After that, emails just sits in Email Messages and I will have to restart the email engine to kick off these notifications. P.S. Upgrade was successful with email engine warnings. We had to manually import 'AR_Email_Workflow.def' file. Thanks! Kaur _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"