Yes, I'm using 7.6.04 user tool against 9.0.01 server but still its not working. Confirmed the macro is in actlink_macro table. I will try to replace the macro functionality with native Remedy code, as suggested.
Thanks! Kaur _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"