The following community post is the best that I have seen on the documentation between Remedy ITSM and MongoDB:
https://communities.bmc.com/community/bmcdn/myit/blog/2016/02/26/the-pulse-mongodb-social What version of Smart IT are you using? We're on Smart IT 1.2 for Smart IT. We are on Sun Solaris for our AR servers and remember having some errors similar to the ones you are seeing (don't believe they are the exact same). Do you have a multiple MongoDB replica set in prod compared to dev or are you using any different security settings within MongoDB prod compared to dev? I remember having to change the social config file for our db_hosts to IP addresses instead of host names when we implemented the MongoDB authentication policy to correct some errors. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
