I’m not 100% positive of BMC’s position on Analytics, but it looks like SmartReporting is replacing the native ARSystem and Web reporting and TrueSight is going to be replacing Analytics. Both SmartReporting and TrueSight look really slick. Haven’t had much time to play with them though.
Brian Pancia Finity IT From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser Sent: Monday, June 6, 2016 12:56 PM To: arslist@ARSLIST.ORG Subject: Re: Analytics Upgrade ** Kathy, I was of the understanding that reporting had changed completely for 9.1. Instead of Analytics, they have "Smart Reporting": https://docs.bmc.com/docs/display/public/itsm91/Getting+started+with+BMC+Remedy+Smart+Reporting We're not that deep into our 9.1 project yet, so I can't speak with 100% confidence about this, but hopefully it helps guide you in some way. Thad On Fri, Jun 3, 2016 at 12:23 PM, Kathy Morris <kathymorris...@aol.com<mailto:kathymorris...@aol.com>> wrote: ** Hi, We are upgrading AR System/ITSM to 9.1. I am looking for the installer for the most recent version of Analytics. I found: https://docs.bmc.com/docs/display/public/BABSM8100/Home A team member is telling me that BSM Analytics 8.1 is not correct. He says there is another version of BMC Analytics that is not for BSM that we should be using. Are there two products of Analytics BSM vs. non-BSM? How do we know which one to use? _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ DISCLAIMER: The information contained in this e-mail and its attachments contain confidential information belonging to the sender, which is legally privileged. The information is intended only for the use of the recipient(s) named above. If you are not the intended recipient, you are notified that any disclosure, copying, distribution or action in reliance upon the contents of the information transmitted is strictly prohibited. If you have received this information in error, please delete it immediately. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
