Yes smart reporting will work for most reports. You can also implement BMC Analytics for complex reporting using cursors and other advanced functions, which if done right blows regular Crystal reports out of the water.
Sent from my Verizon, Samsung Galaxy smartphone -------- Original message -------- From: Joanne Janssen <joanne.jansse...@gmail.com> Date: 6/22/16 11:04 AM (GMT-05:00) To: arslist@ARSLIST.ORG Subject: Experience with Smart Reporting? ** Hey, At this point I am a Remedy user/report developer, rather than a Remedy Developer, just as a preface (they won't let me get my hands on it!). But my question is about Smart Reporting. Has anyone used it to create reports? We have developed some very sophisticated Crystal Reports, however we are transitioning to Remedy 9.1 and have been told that we can no longer use Crystal, due to security concerns. I'm trying to create some of our simpler reports and have run into some snags. I've created Views for our HPD:Help_Desk based reports, and used some of the canned formulas that Remedy supplied successfully, but have not been able to create any of our customer SQL formulas. Does anyone have any insight into this? Thanks Joanne _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
