We are setting up a BMC ITSM 9.1 system (we've had the same issue with previous versions. We are using IIS and Tomcat with isapi_redirect. Setup the system to force https. The system works fine and redirects everything to https except the force password reset functionality. For some reason that is trying to pop up in http. Even with IIS being setup to force https and redirect all http requests to https, the force password reset functionality is still trying to come up http which errors out on the system. Everything else works fine and we have been running this configuration for years. Most of our users authenticate using LDAP, so this wasn't an issue. We now have a group of external users that need to authenticate directly to remedy. Has anyone seen and fixed this issue?
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