Hi,
Can somebody please suggest steps to resolve this issue ?

With Regards
Bhalchandra

On Wed, Jan 4, 2017 at 4:41 PM, Bhalchandra Deshmukh <bndeshmu...@gmail.com>
wrote:

>
>
> Hi,
>
>
>
> We are using *BMC Remedy – 9.1*, have extracted adapter through
> AZExtraction.bat successfully.
>
>
>
> Post extraction while configuring adapter on ‘Identity Request Management
> - Adapter Configuration’ page, we are not able to find any of button is
> active as below
>
>
>
>
>
> *Add Company - Site Configuration*
>
> *Update Company - Site Configuration*
>
> *Delete Company - Site Configuration*
>
> *Configure Parameters*
>
>
>
> Only ‘close’ and ‘Reload Configuration’ button are active but with ‘Reload
> Configuration’ we are getting an error posted in a screenshot below.
>
>
>
>
>
> *Please could you suggest steps to resolve this issue and how we can
> proceed further for IRM.*
>
>
> With Regards
> Bhalchandra
>
>
>
>

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