Hi Guys, I am using alert mechanism to send alerts to an external socket which is listening on port XXXX.
I have configured the alert plugin as specified in https://docs.bmc.com/docs/display/public/ars81/AR+Alert+plug-in+configuration I am using AR - Plugin instead of webservices. When I register a user and trigger an alert I am getting the below message and my socket program is not receiving any information. Please let me know your thoughts. Tue Sep 19 00:16:43.252 2017 <ALRT> <TID: 0000000164> <RPC ID: 0000000000> <Queue: Init > <Client-RPC: 10 > <USER: ARSERVER > <Overlay-Group: 1 > /* Tue Sep 19 2017 00:16:43.2520 */ failed to dispatch alert message: java.lang.IllegalStateException: Message serializer not found for client version 0 at com.bmc.arsys.server.domain.alert.impl.SocketAlertDispatcher$SocketAlertDispatcherSession.dispatchMessage(SocketAlertDispatcher.java:386) ~[bundlefile:9.1.03-SNAPSHOT] at com.bmc.arsys.server.domain.alert.impl.SocketAlertDispatcher$SocketAlertDispatcherSession.dispatch(SocketAlertDispatcher.java:356) ~[bundlefile:9.1.03-SNAPSHOT] at com.bmc.arsys.server.domain.alert.impl.AlerterImpl.sendSocketBasedAlert(AlerterImpl.java:437) [bundlefile:9.1.03-SNAPSHOT] at com.bmc.arsys.server.domain.alert.impl.AlerterImpl.sendAlertBlocking(AlerterImpl.java:353) [bundlefile:9.1.03-SNAPSHOT] at com.bmc.arsys.server.domain.runtime.jms.AlertMessageHandler.handleMessage_aroundBody0(AlertMessageHandler.java:44) [bundlefile:9.1.03-SNAPSHOT] at com.bmc.arsys.server.domain.runtime.jms.AlertMessageHandler$AjcClosure1.run(AlertMessageHandler.java:1) [bundlefile:9.1.03-SNAPSHOT] at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149) [bundlefile:1.8.4] at com.bmc.arsys.server.internal.aspects.ARTransactionalManager.manageGeneralEntryApiTransaction(ARTransactionalManager.java:261) [bundlefile:9.1.03-SNAPSHOT] at com.bmc.arsys.server.internal.aspects.ARTransactionalManager.manageEntryApiTransaction(ARTransactionalManager.java:188) [bundlefile:9.1.03-SNAPSHOT] at com.bmc.arsys.server.domain.runtime.jms.AlertMessageHandler.handleMessage(AlertMessageHandler.java:37) [bundlefile:9.1.03-SNAPSHOT] at com.bmc.arsys.messaging.impl.MessageSubscriberImpl.onMessage(MessageSubscriberImpl.java:125) [bundlefile:9.1.03-SNAPSHOT] at org.springframework.jms.listener.AbstractMessageListenerContainer.doInvokeListener(AbstractMessageListenerContainer.java:689) [bundlefile:na] at org.springframework.jms.listener.AbstractMessageListenerContainer.invokeListener(AbstractMessageListenerContainer.java:649) [bundlefile:na] Thanks Pavan _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
