Jason, Thanks for pointing me in the right direction. I guess I just glazed over the SET ALL value since the documentation mentioned it being used in a push operation. You were correct on the value.
Michael, Thanks for reminding me about the Execute Options. I had it on Display, but I had to change it to “Window Open” in order to get it to work correctly. Thanks to both of you! Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 itsh...@etsu.edu [itslogo]<http://www.etsu.edu/helpdesk> From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Mike Galat Sent: Saturday, October 14, 2017 10:40 AM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: $OPERATION$ keyword w/Modify All *** This email does NOT originate from an ETSU person or service. *** ** Hi Dustin – It may have to do with where in the process you are actually capturing the operation. I have a small test form, and I created three active links, one to fire on Display, one on Window Open, and one on Window Loaded. The active link simply displayed <execution option> operation: $OPERATION$ in the prompt bar. Here is what I found, (one small caveat – we run 8.1.02): Open in new mode: Window Open operation: CREATE (ARNOTE 10000) Window Loaded operation: CREATE (ARNOTE 10000) Open in Search mode: Window Open operation: QUERY (ARNOTE 10000) Window Loaded operation: QUERY (ARNOTE 10000) Perform a search: Display operation: SET (ARNOTE 10000) Select all, then click Modify All: Window Open operation: SET ALL (ARNOTE 10000) Your mileage may vary! Thanks, Michael Galat From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Saturday, October 14, 2017 03:30 To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: $OPERATION$ keyword w/Modify All ** Is the button really being set to Submit Ticket on Modify All because the $OPERATION$ is inaccurately resolving to CREATE or just because that is the default text of the button? Did you try using "SET ALL" for the $OPERATION$ comparison? https://docs.bmc.com/docs/ars91/keywords-609072326.html#Keywords-Keywords Jason On Fri, Oct 13, 2017 at 4:39 PM, Fawver, Dustin <faw...@mail.etsu.edu<mailto:faw...@mail.etsu.edu>> wrote: ** Greetings! I have a form in ARS 9.1.02 where I’ve created a button to commit changes when either creating or modifying a request. I use the $OPERATION$ keyword to determine what mode I’m in. I change the label on the button to read “Submit Ticket” for new requests, and to “Update Ticket” when modifying a request. When I select multiple requests at once and choose “Modify All”, it appears that the value for $OPERATION$ is being set to “Create”, so the button reads “Submit Ticket”. While the operation still works as expected when clicking the button, I’d like to make the button label read “Update All” in those cases. Thanks! Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648<tel:(423)%20439-4648> itsh...@etsu.edu<mailto:itsh...@etsu.edu> [itslogo]<http://www.etsu.edu/helpdesk> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"