Hopefully, This will help. we are not a windows environment but a mismatch of linux and unix. However we are custom incident systems not ITSM, and the user tool functions.
for desktop, we are migrating to windows 10 from win 7 - and the user tool installs and runs in compatibility mode. We have users that won't get off it. (But they know if there is an issue, they must use the web). I have installed ARS 7.5P4 Production which will be upgraded to 8.1.02 them to 9.x. Client against 9 has not been tested. We are running Version 7.5.00 Patch 004 201002051027, Version 8.1.SP02 Patch 001 201603280717 Hotfix , Version 9.1.02.003 201704072303. As we upgrading. -- Sent from: http://ars-action-request-system.1.n7.nabble.com/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
