This is the method that I have used to success in the past as well :) On Wed, Nov 22, 2017 at 6:16 AM, Misi Mladoniczky <m...@rrr.se> wrote:
> ** > Hi, > > I would just create a Hidden Attachment Slot Field in your primary form. > Make it Display-Only and make sure that Disable Change Flag is set to True. > > Then when you do a Return on a row in the list of attachments, or maybe > select a row and then click a button, you do a Set-Fields from the > Attachment Form to your Hidden Field. Then do a PERFORM-ACTION-OPEN on your > Hidden Field. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > > > > > November 22, 2017 1:59 AM, "Fawver, Dustin" <faw...@mail.etsu.edu > <%22Fawver,%20dustin%22%20%3cfaw...@mail.etsu.edu%3E>> wrote: > > ** > > Hi, Experts! > > I have a primary ticket form and a secondary form that has just an > attachment pool. The primary form has a table that lists the entries in the > secondary form associated with the current request. I can see the list and > successfully call the secondary form from the primary one in order to add > additional attachments. For users to view the attachments, I could simply > leave the table drill down option to True. This would simply open up the > secondary form and the user would then click on the Display button. I > wanted to make it a bit nicer than that by having the user just > double-click on the entry in the table and display the attachment. > > I currently have a separate view created for this purpose. I’ve tried it > with just an empty view and I’ve tried it having the attachment pool and > attachment field in the view. I have an active link that checks the $VUI$ > value to match the view in question. If it matches, I have a Set Fields > action that calls “$PROCESS$ PERFORM-ACTION-OPEN-ATTACHMENT 536880912”. > The AL fires off, but I’m getting a failure code of 2. > > I’m not sure if there’s a server-side log that I can turn on to see what > may be causing this. If you think that I’m misunderstanding the purpose of > the open attachment action, please let me know. > > This is on ARS 9.1.02. > > Thanks! > > Dustin Fawver > > Sr. Help Desk Technician > > Information Technology Services > > P: 423-439-4648 <(423)%20439-4648> > > itsh...@etsu.edu > > [image: itslogo] <http://www.etsu.edu/helpdesk> > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
