Thomas, While I don't have the ITSM suite, you may be looking for the Entry Points section in a form's 'Definitions' tab in Developer Studio. Does that help or are you looking more to customizing the menu shown below?
Dustin Fawver Sr. Help Desk Technician Information Technology Services P: 423-439-4648 itsh...@etsu.edu [itslogo]<http://www.etsu.edu/helpdesk> From: ARSList [mailto:arslist-boun...@arslist.org] On Behalf Of Thomas Miskiewicz Sent: Wednesday, August 22, 2018 6:05 AM To: ARSList <arslist@arslist.org> Subject: [EXTERNAL] Where to find the ITSM Suite Entry Points? Hello Listers, where I do find the Entry Points like New Incident and Search Incident in the ITSM Suite? Thank you Thomas [cid:image003.jpg@01D439E2.05248AA0] The [EXTERNAL] tag in the subject line identifies emails that do NOT originate from an ETSU person or service. Please exercise caution when handling emails from external sources. Any email that is unsolicited and requires you to take immediate action, appears to be forged or is PHISHING for information can be verified by emailing the ITS Help Desk.
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