I've seen random prompting for credentials when the SSO for one reason or another doesn't authenticate a particular call....this can happen when pulling attachments because even though you are already on the record with it on your screen, the 'save' action prompts a new api call and all api calls are authenticated...so, if you are using SSO, I would check the SSO logs to see if you are being rejected for some reason
On Mon, Sep 24, 2018 at 7:03 AM Thomas Miskiewicz <tmisk...@gmail.com> wrote: > Apparently there isn’t. What could be the root cause? Where to look? > > On 24. Sep 2018, at 14:57, LJ LongWing <lj.longw...@gmail.com> wrote: > > is there a difference in configuration? LB, SSO? > > On Mon, Sep 24, 2018 at 6:29 AM Thomas Miskiewicz <tmisk...@gmail.com> > wrote: > >> If it’s an IE issue - which I do not doubt - yet I don’t understand why >> we don’t have it in development and test but in production… Same browser, >> apparently same everything else... >> >> > On 24. Sep 2018, at 14:11, Kevin Candelaria <ke...@temple.edu> wrote: >> > >> > >> > >> > Sounds like an issue with IE, I have seen that here with our LMS system >> when downloading attachments as well. Prompts for username and password to >> the site for no reason. >> > >> > >> > ________________________________________ >> > From: ARSList <arslist-boun...@arslist.org> on behalf of Thomas >> Miskiewicz <tmisk...@gmail.com> >> > Sent: Monday, September 24, 2018 6:43 AM >> > To: ARSList >> > Subject: Prompt for Windows Credentials when opening an Attachment in IE >> > >> > Hi Listers, >> > >> > we get a prompt for User Credentials when we try to open an attachment >> in IE. One needs to click that prompt away two times rather than enter the >> credentials to open the attachment. >> > >> > Any idea what can be done? >> > >> > >> > Thomas >> > -- >> > ARSList mailing list >> > ARSList@arslist.org >> > https://mailman.rrr.se/cgi/listinfo/arslist >> > >> > -- >> > ARSList mailing list >> > ARSList@arslist.org >> > https://mailman.rrr.se/cgi/listinfo/arslist >> >> >> -- >> ARSList mailing list >> ARSList@arslist.org >> https://mailman.rrr.se/cgi/listinfo/arslist >> > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist > > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist >
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