Perhaps you need to set the JAVA_HOME and/or JRE_HOME environment variables?

-JDHood

On Fri, Oct 5, 2018 at 4:57 PM Kevin Candelaria <ke...@temple.edu> wrote:

> perhaps its looking for /usr/java/latest/
>
> or try creating a symlink.
>
>
>
> ------------------------------
> *From:* ARSList <arslist-boun...@arslist.org> on behalf of Kevin Shaffer <
> kshaf...@partneritsm.com>
> *Sent:* Friday, October 5, 2018 3:04 PM
> *To:* ARSList
> *Subject:* CMDB 18_05 Installer fails
>
>
> We are trying to upgrade from 8.1.02 to 18_05.  We are running in a
> Solaris environment.  ARS has upgraded and we are now trying the CMDB
> installer.  It keeps failing with the error, “incorrect jre path”, however
> you are never prompted to enter a jre path.  We have tried modifying the
> path in the  file, AtriumCoreInstallingConfiguration.xml and
> AtriumCoreInstalled.xml and still get the same message.  We think this is
> because it appears the installer overwrites that path
>
>
>
> We think the root cause might be the setup.bin, as we have noticed that
> the installer seems to append the bin directory to the java path.  So our
> java path is usr/java/jre, however I think it is looking for java in the
> usr/java/jre/bin directory.
>
>
>
> Has anyone else experienced this issue or have any ideas how to get around
> the error?
>
>
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