Thanks for your kind response.
To be specific we are on remedy 8.1 & incidents bidirectional integration
required with service now using the Web service only.
Please could you provide detail on the same.

On Tue 20 Nov, 2018, 7:06 PM Roger Justice via ARSList, <arslist@arslist.org>
wrote:

> I was involved in a SN to SN integration and the two systems had very
> different state values that required mapping and workflow to set the target
> system value properly. Any field that has predetermined values will need
> this mapping.
>
>
> -----Original Message-----
> From: Abhi$hek <abhi.masc...@gmail.com>
> To: ARSList <arslist@arslist.org>
> Sent: Tue, Nov 20, 2018 4:22 am
> Subject: Can anyone suggest on the bidirectional integration between
> remedy & service now?
>
> Hi Experts,
>
> I am working on a requirement for the bidirectional integration between
> remedy & service now.
> Can anyone provide useful suggestion on it & will be highly appreciated.
>
> Regards,
> AA
>
> --
>
>
> Regards,
> Abhishek Anand
>
>  <http://www.vyomlabs.com/>
>
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