Hi, I hope BMC pick this up, which is “really” something basic which is required to keep in parallel with SNOW and other ITSM tools (REST API as a standard interface …) i.e. a 2 way REST API integration (it is available via DWP Catalog, so porting back makes sense as this is the “future” of integrations i.e. lightweight, standard, universal, etc).
I understand the challenges, but REST is now an industry standard in interfacing and now that ARS is Java based this should be very easy to implement. That said, recently having done an integration with a custom “Message Bus” having to call the bus with a WS call and the “BUS” talking back to Remedy via the REST API worked well. Unfortunately, the customer I am working with requires a “fully supported solution” which is only achievable via the above method (WS and REST). I would like to be able to implement a full REST solution (supported by BMC), so kudos to LJ to build something that allows a single integration technology to be utilised without the mixing of WS and REST. As LJ has an inside track to BMC internals, hopefully BMC implement this very soon to align a full REST solution to stay on par with other vendors ….. ---------------------------------------------- Kind Regards, Carl Wilson From: ARSList <arslist-boun...@arslist.org> On Behalf Of Walters, Mark Sent: 19 March 2019 15:24 To: ARSList <arslist@arslist.org> Subject: RE: How to consume Rest API within BMC Remedy version 9.1.04 ? There is no BMC provided feature to consume a REST webservice but there is a 3rd party option – see http://remedylegacy.com/tools/restful-api-plugin/ Mark From: ARSList <arslist-boun...@arslist.org <mailto:arslist-boun...@arslist.org> > On Behalf Of Dinesh Gottipati Sent: 19 March 2019 15:10 To: ARSList <arslist@arslist.org <mailto:arslist@arslist.org> > Subject: [EXTERNAL] How to consume Rest API within BMC Remedy version 9.1.04 ? Hi Experts, We have a requirement to consume REST API for B2B Integration. Can you please assist. I have already gone through the <https://communities.bmc.com/docs/DOC-48676> documentation, but couldn't see the way to consume.. Also, from communities I understand there are no OOTB ways to consume, so any option that you have or other solution which can help ? Regards, Dinesh BMC Software Limited Registered Office: Building E2, Eskdale Road, Winnersh, Wokingham, Berkshire, United Kingdom, RG41 5TS Registered in England No. 1927903 The content of this email is confidential. If you are not the addressee, you may not distribute, copy or disclose any part of it. If you receive this message in error, please delete this from your system and notify the sender immediately. --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus
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