I've seen this on the 6.3 systems, but since/after we were at patch 17, if the DB goes away, ARServer reconnects automagically. Sometimes Escalation dies though :-(
Have your DBA look at the SQL Server Logs to determine the network / DB error. Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 501 6310 Fax: +1 408 501 2410 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head Sent: Tuesday, January 09, 2007 7:03 AM To: arslist@ARSLIST.ORG Subject: Strange SQL Error ARS 6.3 Windows 2003 SQL Server 2000 For awhile we have been receiving this error on our dev system...when it occurs it happens every 30 seconds...a bounce of the arsystem service brings dev back to functionality...remedy resides on separate box from db...any suggestions? Tue Jan 09 07:54:14 2007 390603 : Failure during SQL operation to the database (ARERR 552) Tue Jan 09 07:54:14 2007 [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. (SQL Server 17) Tue Jan 09 07:54:36 2007 390603 : Failure during SQL operation to the database (ARERR 552) Tue Jan 09 07:54:36 2007 [DBNETLIB][ConnectionOpen (Connect()).]SQL Server does not exist or access denied. (SQL Server 17) __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"