I did install the licensing first. I think I'm to the point where I need to wipe my dev server clean and start over :-(
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Tuesday, January 09, 2007 4:33 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM 7 - Installation Oddity I did you install the Incident Management Application License prior to installing Incident? Also Incident installs workflow used by Problem. -----Original Message----- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Mon, 8 Jan 2007 7:09 PM Subject: ITSM 7 - Installation Oddity ** Hi Listers! So I loaded ARS 7.01, approval server, assignment engine and CMDB 2.0x. So far so good right? Well, I installed Incident management; the folders were created but the forms don't show up in AR Admin, nor can I access any of the functionality via the user tool. So I removed the folder, registry keys, etc and did a reinstall. Again, it appeared to function just fine but again, no components were accessible... I have since installed Problem and Change management without any issues. I reviewed the incident management installation logs and everything looks fine...there are no errors; installation completed successfully. Can somebody tell me what I missed? Why doesn't Incident management work and how can I fix it? Thanks in advance! Eli __20060125_______________________This posting was submitted with HTML in it___ ________________________________ size=2 width="100%" align=center> Check out the new AOL <http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redi r=http%3A%2F%2Fwww%2Eaol%2Ecom%2Fnewaol> . Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
