Very good suggestion. ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: 10 January 2007 02:28 To: arslist@ARSLIST.ORG Subject: Re: Floating license issuse. ** > and have some active link attached to this form which calls the > PERFORM-ACTION-EXIT-APP on Window Close? Your workaround for the mid-tier should be working - i.e. , an active link tied to Window Close and putting that active link on all the forms that your users have access to. 1. At design time create a list of forms (such as console forms etc) which when closed should trigger automatic logout and hence release the floating license. 2. For each of the above forms create an active link as follows a. Execute On condition = Window Close b. If Action: Run Process command PERFROM-ACTION-EXIT-APP c. Make sure that all the required users have appropriate permissions to this active link and mid-tier cache is flushed to make the changes effective. With this workaround, when a user closes a browser window (e.g. with the 'X') in these forms, the above active link will logout the user and release the floating user license. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frex Popo Sent: Tuesday, December 26, 2006 1:08 AM To: arslist@ARSLIST.ORG Subject: RE : Re: Floating license issuse. ** What I have at the moment is button (which the users press) on the main form which calls the PERFORM-ACTION-EXIT-APP which closes the seesion. This is fine on the native client but on the browser, users close the application from the browser window, which keeps the sessions hanging!! Do you mean I can use something like Init-Form: <form_name> in the ar.cfg and have some active link attached to this form which calls the PERFORM-ACTION-EXIT-APP on Window Close? I have tried this but for some reason I can´t even see the workflow firing :( Thanks "Mahan, Janet L [EQ]" <[EMAIL PROTECTED]> a écrit : ** ** I can't see if this has already been answered for you, so - did anyone suggest creating an active link that fires on window close with an If Action of Run Process? You could use the PERFORM-ACTION-EXIT-APP and that should log them out. Janet Mahan NSM Systems Admin II EMBARQ Voice: 941-766-6199 | Wireless: 321-356-0128 | Fax: 941-766-6199 Email: [EMAIL PROTECTED] Telecommuter - Florida Mailstop: FLPTCA0101 Voice | Data | Internet | Wireless | Entertainment This e-mail is the property of EMBARQ and may contain confidential and privileged material for the sole use of the intended recipient(s). Any review, use, distribution or disclosure by others is strictly prohibited. If you are not the intended recipient (or authorized to receive for the recipient), please contact the sender and delete all copies of the message. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of ARSList Sent: 22 December, 2006 1:15 PM To: arslist@ARSLIST.ORG Subject: Re: Floating license issuse. You can also set the release in the Mid-Tier - General Settings - Session Timeout (Minutes) For some reason, I recall the default set to 90 minutes. Havin' Fun in Sacramento ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Frex Popo Sent: Friday, December 22, 2006 4:59 AM To: arslist@ARSLIST.ORG Subject: Floating license issuse. ** Hello all, 1. You can only release a licence once every two hours, if you try more than once you will get ARERR 297. Administrator released license too recently. Is there anyway we can minimise the time to re-release the license? 2. I have users who refuse to close their remedy sessions properly through the web and hence their seesions aren´t disconnected and will only be able to reconnect once I release their licenses. Is it possible to automatically close the user´s session if they hit the close button on the window bar on their browsers? Regards and have a nice xmas. frexpopo Administrator released license too recently 297 ________________________________ Yahoo! Mail réinvente le mail ! Découvrez le nouveau Yahoo! 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