Best thing to do would be to export a data file from the Remedy User tool into an XML format (as opposed to ARX). If you export data from the form that you are trying to import into, you should get the exact format you need.
Mike. Michael Worts Remedy Specialist IGS, Business Consulting Services ITIL Service Manager Certified Tel: +44 (0)1962 822273 Mob: +44 (0)7801 755346 Internet: [EMAIL PROTECTED] Serouche Rahimpour <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 16/01/2007 14:36 Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject how should look like the XML file to import data in Remedy dear listers, we have an application which produced an XML file. We'd like to import the data contained in that file into Remedy. I tried with the Import tool. It doesn't even read the file. So I am wondering whether somebody could specify here how the XML file should look like. Thank you. Serouche ARS server 6.00.01 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"