Best thing to do would be to export a data file from the Remedy User tool 
into an XML format (as opposed to ARX). If you export data from the form 
that you are trying to import into, you should get the exact format you 
need.

Mike.

Michael Worts
Remedy Specialist
IGS, Business Consulting Services
ITIL Service Manager Certified
Tel: +44 (0)1962 822273   Mob: +44 (0)7801 755346   Internet: 
[EMAIL PROTECTED]



Serouche Rahimpour <[EMAIL PROTECTED]> 
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16/01/2007 14:36
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Subject
how should look like the XML file to import data in Remedy






dear listers,

we have an application which produced an XML file.
We'd like to import the data contained in that file into Remedy.
I tried with the Import tool. It doesn't even read the file.
So I am wondering whether somebody could specify here how the XML file 
should look like.
Thank you.
Serouche

ARS server 6.00.01

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