Hi Eric, I do not know what your users are supposed to be using their browsers for, but one option might be is to create a Remedy DO form with a View field on it with the URL you want and open this using workflow. Now you can control how this will open. This might be a solution if you only want them to be on one site and the drawback is that there is no navigation available (back button and stuff like that).
Kind regards, Michiel On 1/17/07, Eric Cleereman (IT) <[EMAIL PROTECTED]> wrote:
** Hi All, A majority of my users using WUT 6.3 with assorted patches. They have a mix of browsers, including Internet Explorer and Opera in assorted versions. They are all using Windows 2000, XP, or 2003. I am looking to create an Active Link which will open a specific URL in the user's default browser, in a new Window. I've tried the following Run Processes: A) PERFORM-ACTION-OPEN-URL new http://$URL$ B) cmd /c start http://$URL$ C) rundll32 url.dll,FileProtocolHandler http://$URL$ D) explorer "http://$URL$"; The problem I run into is within Internet Explorer. There is a setting under Options \ Advanced for* Reuse windows for launching shortcuts*. This is checked by default. If it is checked, options A - C all open in an existing browser window if one exists. Option D does work, but it open the new window behind the WUT. I've Googled the heck out of this, and have not found any real good answer. Does anyone have a way to force remedy to open a specific URL from within Remedy, by opening a new window in the user's default browser? Eric Cleereman __20060125_______________________This posting was submitted with HTML in it___
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