or try to run Email Daemon service in debug mode, so you can see all message when connecting or disconecting from email server. Copy batch file (eg: DebugEmailStart.bat) and then add parameter -Dmail.debug=true .
IPBS On 1/21/07, Axton <[EMAIL PROTECTED]> wrote:
** Post the entire stack trace for the error message? This will tell the source of the auth failure. Axton On 1/20/07, Remedy Developer < [EMAIL PROTECTED]> wrote: > ** > > Hi Fred, > My emaild.sh_log contains "Authentication failure-Severe". What I would like to know first of all is that do we have to specify User name and password in Email Config form for Solaris. > > Rgds., > Frank > > > > On 1/18/07, Grooms, Frederick W <[EMAIL PROTECTED] > wrote: > > ** > > > > What does your emaild.sh_log have in it? (Usually located in <Email engine install dir>/Logs ) > > > > Fred > > > > ________________________________ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Remedy Developer > > Sent: Thursday, January 18, 2007 11:04 AM > > To: arslist@ARSLIST.ORG > > Subject: Email Notifications not working > > > > > > > > > > Hi All, > > My environment is as follows: > > ARS 6.3 server patch 18 installed on Sun Solaris 5.9 with Oracle 9i database and Email Engine 6.3. My exchange server is Microsoft Exchange and for outgoing the protocol is SMTP relay with outgoing port as 25. I do not have SSL enabled. > > I am providing the username and password of the user that I am trying to send the email to in Email configuration form and I have the same user configured in my User form with the same Email Address. > > > > My Email configuration form is configured correctly and when I try sending email from Email Messages form, it says "Yes" instead of "Sent". I do not have any clue as to why the notification is not going. Kindly help. > > > > Rgds., > > Frank > > > > __20060125_______________________This posting was submitted with HTML in it___ > > __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___
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