I've always assumed the opposite in the case of the user tool.

Axton Grams


On 1/23/07, Kyle Whitley <[EMAIL PROTECTED]> wrote:

I wanted to know for a lot of the reasons Robert mentioned.  I always
thought it was better to use an older client against a new server (5.1.2
client against 6.3 server) not vice versa.  Is this not true?

Thanks

Kyle

Kern, Robert SBA wrote:
> **
> As to why this might (w/o really wanting it to) happen ... I think
> especially at larger international environments, also with people
> connecting to different Remedy systems from different providers within
> the same company, it can happen that there some users still have old
> clients ... *shrugs*
>
> It then may not be that easy to update all clients for sure, also
> limiting access by API version might be difficult as well (perhaps the
> "old" client is needed for a different system, or that Admin might
> shoot you in the leg if you break that client of this user who had
> that installed). SMS may not be available everywhere as well.
>
> Also with that user Joe in Bangalore or Hong Kong with his notebook,
> who connects to Remedy once each second month and just does not care
> about updating :-)
>
>
> Suppose as long as it does not "break" anything, it would be ok (if it
> would, then perhaps you need to limit the connectable version after
> all). "Why" ... it just happens :-)
>
>
> Cheers, Robert
>
>
> ------------------------------------------------------------------------
> *From:* Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] *On Behalf Of *Dave Barber
> *Sent:* Tuesday, January 23, 2007 10:01 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: 5.x User Client Against 7.x AR Server
>
> **
> Biggest question would be "why would you want to use a 5.x client
> against a 7.x server?".
>
> I can sorta understand using a later client (at my last place we had a
> good few people using the 6.3 client against our 5.1.1 server, as it
> handled search results considerably better), but not the other way
round.
>
> Regards
>
> Dave
>
>
> On 22/01/07, *Kyle Whitley* <[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]>> wrote:
>
>     Anyone know if the 5.x user client will work against a 7.x AR
>     Server?  I
>     know it wouldn't be officially supported.
>
>     Thanks
>
>     Kyle
>
>     --
>     Kyle Whitley
>     IT System Support Professional
>     Office of Information and Instructional Technology (OIIT)
>     Board of Regents of the University System of Georgia
>
>
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--
Kyle Whitley
IT System Support Professional
Office of Information and Instructional Technology (OIIT)
Board of Regents of the University System of Georgia


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