Hi Raido, On Support Central, in the patch download section for an ITSM application, you will find a "patch" numbered 9001. This is not really a patch but rather a set of documentation that has more detail about what the migration effort entails. Within this documentation is a statement that you need to contact the migration team @ [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> for more information. Upon contacting the migration team at that E-mail address, they will work with you to ensure that your migration goes smoothly and supply the utilities to you at that time. -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. ________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Raido Oja Sent: Wednesday, January 24, 2007 8:59 AM To: arslist@ARSLIST.ORG Subject: ITSM 7 upgrade utility ** Hi, I've been searching on the support site with no luck - would anyone point me in the right direction, where can I get the ITSM 7 upgrade utility ? Thanks, Raido __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
