List:
For those using/installing localized versions of ITSM 7.0
(ie. ITSM Incident 7.0.2 and Problem 7.0.2), beware of
applying patch 003 and/or the Incident Task Management
Template software (add on) to your environment. Both
these versions will remove localized views from various
forms(in our case, French), when installing these patches.
Remedy Support has an RFE on this issue.
Before installing these, back up your database and/or
export all views so that you can recover them after you
have applied Patch 003 and/or the Incident Task Management
software.
HTH..
Terry
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