It is indicating that an Asset is being modified when you are closing the ticket. First question do you have Asset Management? -----Original Message----- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thu, 25 Jan 2007 9:28 AM Subject: Application is not licensed
** Hi to all, We have recently installed Incident Management 7 on our company. All seems to work fine until i tested the closure of IM calls. When i tried to close the ticket an aerror popup window is displayed with the following message : The application is not licensed : Remedy Asset Management (ARERR 9858) The preceding message occurred during the execution of active link INT:ASTHPD:INC:UpdateCIUA_200_ChkCIUA -- action 1. (ARNOTE 1101). Can anyone please help me find a solution for this problem. I think this is related with some kind of permissions issues, because on our test environment i cannot get this problem. Thanks in advance Pedro Fernandes Sucker-punch spam with award-winning protection. Try the free Yahoo! Mail Beta. __20060125_______________________This posting was submitted with HTML in it___ ________________________________________________________________________ Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
