Hi Ben, By configuration parameters, do you mean the parameters in ar.cfg?
Mikhail Serate Remedy Development Team Information Technologies University of Calgary (403) 210-9308 [EMAIL PROTECTED] ---------------------------------------------------------------------------- ------ Some people see things as they are and say... "Why?" I dream of things that never were and say... "Why not?" _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ben Chernys Sent: Monday, January 29, 2007 1:56 PM To: arslist@ARSLIST.ORG Subject: Re: SSO Problem: AREA being called more than once ** The AREA plug-in is called both for authentication as well as for determining a user's notification criteria. There are different sets of arguments in both cases. This is not well documents (or rather not documented at all!) There are also now some configuration parameters to prevent the other calls. Check the list for these parameters. These should be documented in the Configuration book. Trace the calling arguments (including NULL vs zero-length strings). This should be the same behaviour in 7 as in 6. Ben Chernys Senior Software Architect Software Tool House Inc. Canada / Deutschland / Germany Mobile: +49 (0) 162 175 0956 GMT + 1 UK mbl: +44 (0) 776 819 5399 GMT Email: <mailto:[EMAIL PROTECTED]> mailto:[EMAIL PROTECTED] Web: <http://www.softwaretoolhouse.com/> http://www.softwaretoolhouse.com A free notepad for Diary fields: <http://www.softwaretoolhouse.com/downloads/DiaryFieldEditor.htm> http://www.softwaretoolhouse.com/downloads/DiaryFieldEditor.htm An ARS integration, import, migration, batch facility: <http://www.softwaretoolhouse.com/products/SthMupd> http://www.softwaretoolhouse.com/products/SthMupd _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mikhail Serate Sent: January 29, 2007 5:36 PM To: arslist@ARSLIST.ORG Subject: SSO Problem: AREA being called more than once ** Hi List, Has anyone ever had any problems with their AREA being called more than once? In the password field, a one-time-use token is being passed in. AREA then calls SSO with that token, then SSO verifies the validity of the token. However since the AREA code is being called more than once, the same token that was being validated the first time it went through, is being validated again, and so SSO of course will say no. The AREA code we are using now is exactly the same as our old AREA code in ARS 6.3, which worked (we upgraded to ARS 7.0). Does anyone have any thoughts on this? Please let me know. Thanks! Mikhail Serate Remedy Development Team Information Technologies University of Calgary (403) 210-9308 [EMAIL PROTECTED] ---------------------------------------------------------------------------- ------ Some people see things as they are and say... "Why?" I dream of things that never were and say... "Why not?" __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
