Here is another observation... I just extracted from the tar file the solaris install for Patch 20. Why is there HP-UX, AIX, and Linux binaries in a Solaris tar file?
Fred -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor Sent: Tuesday, January 30, 2007 2:46 PM To: arslist@ARSLIST.ORG Subject: Re: Issues since patch #19 or #20 - Uh-Oh Carey, Maybe in this case, WE ARE QA? On a good note, we did go the installation executables path. We upgraded our ARS, Email, and Flashboards 6.3 P18 to ARS 6.3 P20 on a Windows 2003/Remote SQL Server environment. We uninstalled Mid-Tier 7.0.0 Patch 1 from our Windows 2003/IIS/Servlet Exec server, before installing Mid-Tier 7.0.1 Patch 1 on Windows 2003/IIS 6/Apache Tomcat 1.6.0. All components were upgraded with the installation executables. So far so good, but its in our dev environment. Michelle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Carey Matthew Black Sent: Tuesday, January 30, 2007 12:12 PM To: arslist@ARSLIST.ORG Subject: Re: Issues since patch #19 or #20 - Uh-Oh Was this release tested? No sarcasm intended. A customer should reasonably expect that before QA (Quality Assurance) gets their hands on a patch that the "release" would be finalized and any problems that QA finds would be fixed (and spawn a new release set to be retested by QA) before it is released to the customers. The QA approved release should be the exact form that it was released to QA, because there were zero bugs/problems found by QA. I mean if QA has Engineering do the install/setup it is not exactly a fair test now is it? ( Well, it certainly does not test everything that obviously needs to be tested. ) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 1/30/07, Axton <[EMAIL PROTECTED]> wrote: > ** > <sarcasm>When was this patch released?</sarcasm> > > Axton _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"