I have done a 5.1.2 Export to both csv and arx a 7.0.01 Import no problems. -----Original Message----- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Thu, 1 Feb 2007 5:21 PM Subject: Re: Exporting from ARUser 7.0.01 P1 and Importing with 6.3 P20
I found that, too, as well as a bug that when using the 7.0 Import, if I select a new import file too quickly after finishing an import into a different form, it just aborts - no errors, just gone. Remedy couldn't duplicate it (though I just did again last week), and so wouldn't bug it. Rick -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor Sent: Thursday, February 01, 2007 2:17 PM To: arslist@ARSLIST.ORG Subject: FYI: Exporting from ARUser 7.0.01 P1 and Importing with 6.3 P20 Hey, Y'all: I've found a little more quirkiness, or maybe this could be working as designed. I exported an .arx file from a 7.0.01 P1 User Tool and attempted to import it using a Remedy Import Tool 6.3 P20. When I attempt to open the .arx file, I receive "Invalid AR Export format file: filepath\filename.arx (ARERR 4102) There is a bug listed SW00230778 on the site that lists this exact error. However, the Resolution column says "Not a Defect". I have found that I can import the same file using the BMC Remedy Import 7.0.01 P1. I guess it makes sense doesn't it? This Works: BMC Remedy User Tool 7.0.01 P1 --> BMC Import Tool 7.0.01 This Does not: BMC Remedy User Tool 7.0.01 P1 -/-> Remedy Import 6.3.0 P20. Anyone else experience this? Thanks, Michelle Server:(ARS 6.3 P20, Win2003, Remote SQL Server 2000) Client: (BMC Remedy User Tool 7.0.01 P1 or AR User 6.3.0 P20, WinXP Pro) ESM Mission: "To provide the most accurate, timely, and actionable information to our customers so that they can effectively support the Mary Kay IST environment". ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ Check out the new AOL. Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
