We were trying this for over 3 hours, can't figure out how this can be done.
We want to display all the groups that a support person is a member of, on windows open of a form. In User form, the group list stores group IDs in the database, I was trying to convert the IDs to names, using replace, substr functions, and direct SQL.... didn't work. Remedy User tool can display group names when User form is opened; nothing was captured in workflow logging on how remedy convert group name from group ID. Can someone shed lights? Tia, Jason Niu Sr. Remedy System Engineer Remedy System & Operation GETS - Enterprise Systems Management Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> 135 W 50th Street, NYC,NY,10020 ----------------------------------------- The information contained in this transmission may be privileged and confidential and is intended only for the use of the person(s) named above. If you are not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender immediately by reply e-mail and destroy all copies of the original message. Please note that we do not accept account orders and/or instructions by e-mail, and therefore will not be responsible for carrying out such orders and/or instructions. If you, as the intended recipient of this message, the purpose of which is to inform and update our clients, prospects and consultants of developments relating to our services and products, would not like to receive further e-mail correspondence from the sender, please "reply" to the sender indicating your wishes. In the U.S.: 1345 Avenue of the Americas, New York, NY 10105. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
<<attachment: Pie_Charts_Bkgrd.JPG>>
