Just discovered a bug with 6.3 Patch 20 on Solaris with Oracle and you
have changed the database password.  If you use the Share option instead
of the Upgrade choice, the server password gets reset to the default
AR#ADMIN#.  This bug has been around for a long time with 6.3 and they
have been slowly hacking away at it.  Seems that it only happens with
Share.  Remedy Support has confirmed and is bugging the issue.

If this happens, you need to reset the password to AR#ADMIN# at the DB
level.  The server will then start up and you can change the password
through the admin tool again.

Dave

Dave Shellman

Phone:  (717) 810-3687
Fax:    (717) 810-2124
email:  [EMAIL PROTECTED]

tyco/Electronics
A tyco International LTD Company
MS 161-043
PO Box 3608
Harrisburg, PA 17105-3607


_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the 
Answers Are"

Reply via email to