After completely uninstalling ARS 7.0.0, and subsequently removing ARS folders from a test server (Windows Server 2003), I installed ARS 7.0.1 Patch 1 including Mid-Tier 7.0.1 Patch 1 and the installation went without error. During the server installation I selected AREA LDAP, ARDBC LDAP, and Web Services Plugin. We are not using SSL.
I configured AREA LDAP (with cross ref blank passwords) and can login using my network credentials (Active Directory). I then configured ARDBC LDAP (uses the same network account as AREA to query LDAP). In the Administrator Tool (7.0.1 patch 1) I select the option to create a new Vendor Form. There are only two available selections: REMEDY.ARDBC.FLASHBOARD.FORM and REMEDY.ARDBC.SERVER.ADMINISTRATION. No LDAP option available. I have tried a number of things and have restarted the server several times. I have not discovered any errors in the plugin log or the error log file. On our ARS 6.3 system the ARDBC LDAP Vendor form is listed as ARSYS.ARDBC.LDAP. I am using the same settings and accounts on the ARS 6.3 server and the ARS 7.0.1 Patch 1 server. How can I get the LDAP Vendor form option to display? Here is an excerpt from the ar.cfg file: Plugin: WebService.dll Plugin: arealdap.dll Plugin: ardbcldap.dll Plugin: ardbcconf.dll Plugin: FlashboardObject.dll Plugin: ServerAdmin.dll Plugin: reportplugin.dll ARBDC-LDAP-Base-Dn: o=pbsj ARDBC-LDAP-Use-Cache: T ARDBC-LDAP-Cache-MaxSize: 1000 ARDBC-LDAP-Cache-TTL: 500 ARDBC-LDAP-Cert-DB: ARDBC-LDAP-User-DN: ldapquerydn ARDBC-LDAP-Connect-Timeout: 15 ARDBC-LDAP-Hostname: ldapservername ARDBC-LDAP-Page-Size: 1000 ARDBC-LDAP-Password: blahblahblahblah ARDBC-LDAP-Port: 389 ARDBC-LDAP-UsingSSL: F ARDBC-LDAP-Time-Format: 0 Stephen _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
