ARS 6.3 Windows 2003 Midtier 7 Patch 2 IE 6 Oracle 10g HD 6 We have an .arr report for solutions that our requests can use to print solutions from the web. When they press the
Print button on the solutions form from the web, the arr report is displayed in IE. The report shows the solution number, the summary and the details of the solution. You can scroll to the right to see the entire summary and description if they are lengthy and the fields have no carriage return. The problem is column width when printing. When they choose File>>Print in IE, if the solution summary and /or description fields don't have a carriage return or are length they truncate. People on the client use these same solutions. If the solution summary and/or description fields are short enough it is not a problem but frequently they are longer than 30 characters. I've tried changing the report from portrait to landscape and more is captured when printing but is still truncated. We don't want to have to add carriage returns to all the solutions and somehow make sure people add carriage returns at a certains point. I've changed the .arr file field widths but these changes do not show up on the web. I logged into the web config tool and looked at Report Settings. There weren't any settings to check. Changed AR User Preference form for my userid, even though I'm using the web. At the report tab, changed width for reports. This made no difference when on the web. Tried changing the arr report to narrower columns, displaying columns, displaying records, and long fields wrapped. The web ignores these settings. The AL on the print button shows Report Type: AR System, Target: Screen, Operation: Run, Location: Reporting form Name: Name in the Report form Location is New How can I get the solution .arr report on the web to use report column widths in the report or at least fit on the page when printing? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"