ARS 6.3 Windows 2003 Midtier 7 Patch 2  IE 6 Oracle 10g  HD 6

We have an .arr report for solutions that our requests can use to print 
solutions from the web.  When they press the 

Print button on the solutions form from the web, the arr report is 
displayed in IE.  The report shows the solution 

number, the summary and the details of the solution.  You can scroll to 
the right to see the entire summary and 

description if they are lengthy and the fields have no carriage return.  
The problem is column width when printing.  

When they choose File>>Print in IE, if the solution summary and /or 
description fields don't have a carriage return 

or are length they truncate.   People on the client use these same 
solutions.  

If the solution summary and/or description fields are short enough it is 
not a problem but frequently they are 

longer than 30 characters. I've tried changing the report from portrait to 
landscape and more is captured when 

printing but is still truncated.  We don't want to have to add carriage 
returns to all the solutions and somehow 

make sure people add carriage returns at a certains point. I've changed 
the .arr file field widths but these changes 

do not show up on the web.

I logged into the web config tool and looked at Report Settings.  There 
weren't any settings to check. 

Changed AR User Preference form for my userid, even though I'm using the 
web.  At the report tab, changed width for 

reports.  This made no difference when on the web. 

Tried changing the arr report to narrower columns, displaying columns, 
displaying records, and long fields wrapped.  

The web ignores these settings.

The AL on the print button shows Report Type:  AR System, Target:  Screen, 
Operation: Run, Location: Reporting form 

Name:  Name in the Report form  Location is New

How can I get the solution .arr report on the web to use report column 
widths in the report or at least fit on the 

page when printing? 

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