I thought I read something about the version 7 API allowing you to
"impersonate" a user. You log in as an Admin but then can switch to a
regular user, or something like that.


On 2/19/07, George Jungle <[EMAIL PROTECTED]> wrote:

** Howdy list,

This is the first time that I'm having to look into the use of the .net
Remedy API and was wondering if anyone can help me.

Basically due to company standards we are NOT able to use the OOB mid tier
for one particular organisational group.

What we're doing is developing some custom .net pages for the Requesters
within this group to log in and create/update dockets.

What's the resource for finding out how to 'impersonate' the requester
logging the case such that it makes them the submitter (and calls upon the
"Submitter locked mode" functionality)?

I've started to trawl through the Dev AR Apps basic and advanced guides
but any help (or potential gotchas) from those that have tried this would be
appreciated.

Thanks.

george.


__20060125_______________________This posting was submitted with HTML in
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--
Frank Caruso
Specific Integration, Inc.
Senior Remedy Engineer, ITIL Foundation Certified
www.specificintegration.com
703-376-1249

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