Thank you, Eli: Wow, you are at least the third person that responded with BMC Atrium 2.0. Some were off list. Is the official class title "BMC(r) Atrium(tm) CMDB 2.0: Implementation Best Practices"? What's interesting is we have decided to load CMDB 1.1 Patch 4 on ARS 7.0.01 with ITSM 6.0 apps. We're currently running ARS 6.3 P18, ITSM 6.0, CMDB 1.1 Patch 3 in production. I'm beginning to think that I might get more bang for the buck if I take the CMDB 2.x class. However, none of them are in TX. I think I'll contact someone in BMC education to see what we can do about getting one of these classes in TX. Hopefully, there should be some interest up here. Thanks again for everyone's input. Michelle
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eli Schilling Sent: Monday, February 19, 2007 3:49 PM To: arslist@ARSLIST.ORG Subject: Re: ARS Training location/instructor recommendations ** Michelle, If you have even a fair amount of experience with 6.x or earlier you should be able to pick up on similar functions in 7.x fairly easily. If you are only able to take one 7.x class I would recommend the BMC Atrium 2.0 Implementation class. I just finished this class a few weeks ago and it was great. Probably THE most informative BMC class I've taken to date. Any company planning to implement a full BSM solution MUST have a CMDB and the CMDB must be implemented/maintained properly. Cheers! Eli P.S. My company only paid for one class this year; I paid for the Atrium class out of my own pocket and it was well worth it. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST contractor Sent: Monday, February 19, 2007 11:51 AM To: arslist@ARSLIST.ORG Subject: Re: ARS Training location/instructor recommendations A question for those that have taken any 7.x classes. If one was limited by funds, which 7.x class would you recommend? In other words if one might have to pay out of their own pocket for a class? (Hopefully, that is tax deductible.) Which ONE of these three would be a best fit for a long-time (2.x - 6.3) Remedy Developer? What's New in 7.x Remedy Admin II or, Remedy Admin III The last official Remedy course taken was the week long, "AR System Delta 5.X & Web Deployment". However, I've been working with 6.3 since the early limited release launch in Feb 2005. I've poked around and have read a bit of the manuals in 7.x, but haven't launched anything in production, yet. On a similar note, it looks like Column is offering Admin II for 7.x in Dallas. I've heard through the grapevine that they would consider adding an Admin III for 7.x in Dallas as well. I would prefer to go to Pleasanton, but could see the class, hotel, airfare, etc. getting up to $5000.--. I just can't afford that out of my own pocket. Thanks, Michelle ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer Sent: Monday, February 19, 2007 11:00 AM To: arslist@ARSLIST.ORG Subject: Re: ARS Training location/instructor recommendations ** The one improvement of sorts was in the labs. You had your choice of using the step by step detailed instructions, or you could use the advanced exercise that did not fill in all the steps for you actually causing some required thinking. I've taken Admin 1-2-3 in v2, 3, 4, 4.5 and now 7. I've always found them a nice review. Of course each year you know more and more but there are always new features and then there are the features you may not have had an opportunity to use. Can you have too much education? Of course you can go through the manuals page by page and make sure you understand everything in them, but how many people actually do that. You spend the time in class focusing on the subject matter and also thinking about how you're going to apply it back on the job. The thinking time you are allowed in class is very valuable to your job also. Sometimes we get in ruts doing things the same way when there's a new and better way. Of course this is just my opinion and I always felt that a good foundation in a new subject meant more success and better development along the way. Susan On 2/19/07, Dave Barber <[EMAIL PROTECTED]> wrote: ** Hopefully my colleague and I will be doing some v7 admin training some time quite soon - are the courses similar structure to the v5 courses? Its a few years since I did my v5 training (part 1 & 2), and I'd like it if the courses weren't aimed so much at total noobs to the environment, although maybe thats more for the part 3 course? Would I be right in assuming that a lot of the people now attending v7 courses are likely to have had years of experience on v5/6 releases? Regards Dave On 18/02/07, Susan Palmer <[EMAIL PROTECTED] > wrote: ** I just finished taking the v7 Admin Part 3 in Downer's Grove with Dan Gerrish. I also had him last year for Part 2. Dan did a great job. The part 2 class was quite large (14) and he managed the time line very well. This past class was very small and was a lot of fun since we were all experienced and dictated the speed. Dan gives a very clear explanation and is able to answer questions thoroughly. As will all classroom settings wierd things happen and those were all investigated and a resolution/cause determined. We didn't feel rushed nor held back. I took a class with Lenny years ago and it's true, he is great .... but very hard to get a class with. Lenny was just recently promoted and although will still be teaching it is likely that task will be diminished. Now if you're talking location and t&e is no issue nor time away, then Pleasanton would be my first choice. Been there many times and it's always great. Quite frankly, although the instructor is important ...what's really important is how you take in the information and the questions you ask to insure you understand what you're learning and how you're going to apply it back on the job. The composition of the class is also important to how it goes. I prefer a group that wants to learn not just show off hoping to get your future business. Good luck in your choice, Susan On 2/18/07, Roger Justice <[EMAIL PROTECTED] > wrote: ** Lenny is the best all others were probably trained by him. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
