Thanks for the reply Chris. We are on version 5 of SW so maybe there is hope for being able to use the export feature? I have been caught up in implementing the BMC Identity Management product so I haven't really had a chance to get the RKM conversion started (still haven't even seen the SW product yet).
Yeah, it seems like a nice little trick to keep customers. That or it just isn't too important to develop tools that help customers migrate to another application? A few people have mentioned that professional services can created scripts to do the migration but it appears to be a very costly endeavor. Jason On 2/16/07, Chris Rom <[EMAIL PROTECTED]> wrote:
Jason, we may be looking at a similar issue. From what I understand from our SW admin, the previous version (SW/KPx) had some untility that let you export to a .csv file but the current version of SW (5.5) does not. I guess that is one way to keep your customers from jumping ship or at least make them think twice. You would think that BMC/KMX would provide some utility to make the switch easier, which would be a good incentive. Rgds, Chris
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