A clunky solution to your first issue, would be to attach an submit filter to AR System Email Messages and yank that URL right out. REPLACE should do the trick, using some string/substring/length functions etc. to find the URL.
I remember doing this in the past, for this exact reason, but I couldn't tell you the set-fields action. It was a long time ago, v4 or 5. The performance issue with this solution is that you'll have a filter firing on every single outgoing message. hth, tony -- Tony Worthington [EMAIL PROTECTED] 262-703-5911 Eli Schilling <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 02/20/2007 01:07 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Two questions - Workflow related ** Hello again listers! I have certain emails going out of ARS with a link attached. The other day I was configuring flashboards and entered a Default Web Path in the admin tool. Now every email goes out with an ARTask attachment AND the full mid-tier URL in the body. Is there a way to attach the ARTask shortcut without appending the URL? (without removing the Default Web Path and breaking flashboards?) Second; I have an escalation that sends an email using an HTML template. When I send it to me the HTML template pulls the necessary field values and all is well. When I change the recipient to an SMTP address (distro group) the HTML template still goes out but none of the data off my form is included. I called BMC support thinking this should be a quick fix (user error) but after 4 hours of ?research? they haven?t gotten back to me. Any ideas? Thanks again (and again, and again!) -Eli __20060125_______________________This posting was submitted with HTML in it___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages to or from authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
