When I installed jdk-1_5_0_11 on our Windows 2003 server and ran the Mid Tier 7.0.1 patch 001 executable, it kept giving me an error message that it could not find the JDK. (Remedy is still looking into this). I was still able to install the Mid Tier and everything seems to be working OK. Just to see what would happen, I uninstalled jdk-1_5_0_11 and installed j2re-1_4_2_13 and ran the Mid Tier installation again and there was no error message. Strange.... We opted to keep the JDK 5.0 11 version.... Lisa
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, February 22, 2007 6:35 PM To: arslist@ARSLIST.ORG Subject: Re: Question on Java needed with Remedy and DST Upgrades ** I have always used the SDK version of Java with the Mid-Tier on Windows. You should upgrade to 1.4.2_13. Also which version of Servlet Exec are you using as they are now on Patch 13 (ServletExec/5.0.0.13)? Last time I updated my Java I did not have to re-install Servlet Exec. If you do re-install (or Upgrade) ServletExec, when un-installing tell it to leave the directory and after installing it will have retained your settings. Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Thursday, February 22, 2007 3:50 PM To: arslist@ARSLIST.ORG Subject: Question on Java needed with Remedy and DST Upgrades ** HI all, I was told that I need to upgrade the versions of Java running on my Mid Tier and AR Server boxes for DST reasons. Now I have always been confused as to what is needed by Remedy (SDK, JRE?). Our environment is the following: Server 1 Windows Server 2003 Running AR Server 7.0 and AR Email 7.0 Java 2 Runtime SE 1.4.2_06 Server 2 Windows Server 2003 with IIS Mid Tier 7.0.1 unpatched Java 2 SDK and Java 2 Runtime Environment both version 1.4.2_07 Servlet Exec 5.0 AS I know I need to get to 7.0.1 patch 1 but do I need to upgrade my Java versions for DST. If so do I need both SDK and JRE or just one? Which version? Do I need to upgrade my Servlet? I was told that if I upgrade my Java I will need to uninstall and reinstall my servlet? Is that true? Also if I am at ARServer 7.0 unpatched can I simply install patch 1 for 7.0.1 or must I first upgrade to 7.0.1 and then install the patch? Will the patch upgrade the system? I am afraid it will not. Sorry for so many questions and thanks in advance. Brian Sokol Manager, Desktop Services Scholastic Inc. 557 Broadway NY, NY 10012 (212) 343-6494 http://www.Scholastic.com <http://www.Scholastic.com> __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
