Thanks for the heads up and we are on 6.3 Soon to be on patch 20 or 21
Dan ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Tuesday, February 27, 2007 9:25 AM To: arslist@ARSLIST.ORG Subject: Re: Search form for Help Desk request and task Have you done it If you are not working on ITSM 7 you can build a table field with the search fields you want the users to search on build an external qualification to populate with. If you are on ITSM 7 the new SHR:ARDBC:OverviewConsole will give you headaches. -----Original Message----- From: [EMAIL PROTECTED] To: arslist@ARSLIST.ORG Sent: Tue, 27 Feb 2007 8:34 AM Subject: Search form for Help Desk request and task Have you done it I am working on making a search form that will lookup Help Desk request and Task so support people can find info quickly. Any tips from anyone good or bad things to look out for. I was think of just making a form that will use work flow like the SHR:Consolidatedlist that pushes selected fields to the new search form. Dan ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> ARSlist:"Where the Answers Are" ________________________________ size=2 width="100%" align=center> Check out the new AOL <http://pr.atwola.com/promoclk/1615326657x4311227241x4298082137/aol?redi r=http%3A%2F%2Fwww%2Eaol%2Ecom%2Fnewaol> . Most comprehensive set of free safety and security tools, free access to millions of high-quality videos from across the web, free AOL Mail and more. __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"