Thanks for the suggestion, but that doesn't appear to be my problem. I changed the 'run as' account both to Remedy's email account and to my domain account and restarted and neither corrected the times displaying in the Admin tool on my desktop. Any other ideas? This started after I upgraded these systems to ARS 6.3 from 6.0.1 if that makes any difference. Times are also OK in the user tool, and in Excel spreadsheets where I get the data using ARODBC. It's only in the Admin tool that they're off.
Thanks, Ron Tools Admin ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of L. J. Head Sent: Monday, February 26, 2007 2:32 PM To: arslist@ARSLIST.ORG Subject: Re: TimeZone problem? ** I came across this a number of years ago....is your server running as localsystem? If so then it is running as a system account that you don't have access to. This account likely has its timezone set to GMT. The only way I was able to bypass this was to have my dev remedy system (the one I was experiencing the issue on) run as my domain user account...as soon as I did this it adopted the timezone and in my case...time format that I was using and I stopped having those issues.... My problems came when the system was built and your choosing all of your regional settings during install...that configures the default user to those settings... ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ron Legters Sent: Monday, February 26, 2007 1:45 PM To: arslist@ARSLIST.ORG Subject: TimeZone problem? ** OK, this is probably an easy one, but I've looked everywhere I know: Why is the timestamp on objects on my servers showing in GMT? It only displays this way in Administrator on my desktop. In Administrator on the servers themelves, the timestamp is fine. The clock and timezone in Windows on the servers are OK. My Admin tool is 7.0.1 patch 001. Both servers are 6.3 patch 20. All systems are Windows, XP for the desktop and 2003 for the servers. Thanks, Ron Legters Tools Administrator Data & Systems Services Univar USA Inc. 425.889.3952 Office 425.889.4111 Fax www.univarusa.com <file://www.univarusa.com> __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"