Hi, David: I think it was a temporary glitch. All is OK now.
Michelle -----Original Message----- From: Lucero, Michelle - IST contractor Sent: Tuesday, February 27, 2007 5:50 PM To: 'arslist@ARSLIST.ORG' Subject: RE: 6.3 Patch 21 - AVAILABLE Hi, David: Thank you for the update. It doesn't appear that the patches page is available. I will submit a ticket to support. Michelle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Tuesday, February 27, 2007 5:42 PM To: arslist@ARSLIST.ORG Subject: Re: 6.3 Patch 21 - AVAILABLE Hi All, Looks like we've got everything squared away now. The only modified components in Patch 021 are E-mail, Server and Mid-Tier so those are the only folders that should be present. There are also Readme's for each. I checked the size and # of files vs. the original internal folders and they're a match. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) Sent: Tuesday, February 27, 2007 7:43 AM To: arslist@ARSLIST.ORG Subject: Re: 6.3 Patch 21 - Readme Hi David, Can you say if this is now complete? As of this morning, I am now seeing both Server-readme.txt and Mid-Tier-readme.txt. Using FlashFXP, I am able to the entire server and midtier directories, as well as Mid-Tier-readme.txt, but I am not able to download Server-readme.txt. The error I receive is: Transfer queue completed 1 File failed to transfer Eric Cleereman -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Easter, David Sent: Monday, February 26, 2007 7:00 PM To: arslist@ARSLIST.ORG Subject: Re: 6.3 Patch 21 - Readme Hi Axton, I will try to do so, yes. Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Axton Sent: Monday, February 26, 2007 2:55 PM To: arslist@ARSLIST.ORG Subject: Re: 6.3 Patch 21 - Readme Can you please confirm when it's done and send a message to the list. The last patches took over a week to get into place fully. Ended up having to backout, check, then reapply the patch a couple of times to several servers due to missing files. Axton Grams On 2/26/07, Easter, David <[EMAIL PROTECTED]> wrote: > ** > > According to the folks I've talked to, the patch is still uploading. > I would suggest waiting until tomorrow to retrieve the patch. It > should be done uploading by then. > > Thanks, > > > -David J. Easter > Sr. Product Manager, Service Management Business Unit > > BMC Software, Inc. > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Lucero, Michelle - IST > contractor > Sent: Monday, February 26, 2007 1:13 PM > > To: arslist@ARSLIST.ORG > Subject: Re: 6.3 Patch 21 - Readme > > > ** > Thank you for following up for us, Mr. Easter. > > Since it appears that 6.3.0.21 (ARS 6.3 Patch 21) is now listed as one > of the available patches under Patch Downloads 6.3.0, I am assuming > that is now in "General Release". > > Could you or someone from BMC send out a general note or technical > bulletin once ALL of the files are completely uploaded? It appears > that besides the readme files, the bin and lib folders are empty under > winnt. There are other folders that are currently empty, as well. > > We're under a time crunch as all of our apps and servers are supposed > to be DST ready by March 1, 2007. > > Thank you and we do appreciate your help to us on the list. > Michelle > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David > Sent: Monday, February 26, 2007 12:02 PM > To: arslist@ARSLIST.ORG > Subject: Re: 6.3 Patch 21 - Readme > > > ** > Looks like the readmes were not properly copied over from the > development server to the support site server. BMC resources are investigating. > > I will update the list when more information becomes available. > > Thanks, > > > -David J. Easter > Sr. Product Manager, Service Management Business Unit > > BMC Software, Inc. > > ________________________________ > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Eric Cleereman (IT) > Sent: Monday, February 26, 2007 7:21 AM > To: arslist@ARSLIST.ORG > Subject: 6.3 Patch 21 - Readme > Importance: High > > > ** > > Hi All / BMC, > > I am seeing > ftp://filedownload.bmc.com/smbu_patches/ars/6.3/patch021, > dated today. However, I am not seeing the Server-readme.txt or > MidTier-readme.txt files within this folder. > > Is patch 21 fully copied to the BMC FTP site, or is it still being copied? > > If it is fully released, does anyone know which files have been > modified since Patch 20? > > Eric Cleereman __20060125_______________________This > posting was submitted with HTML in it___ > __20060125_______________________This posting was submitted with HTML > in it___ __20060125_______________________This > posting was submitted with HTML in it___ > __20060125_______________________This posting was submitted with HTML > in it___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
