I am having similar issues as we speak. Using IE 6.0.29 I can log in, click on "Knowledge Base" on the Support Overview page and then up pops the following in a little window:
_______________________________________________________ |Caught exception undefined: undefined - TypeError: | |Object doesn't support this property or method... AT: | |Undefined | |_______________________________________________________| When I click on OK, I get a big blank middle of the screen with the menu bar down the side. And Now over on Firefox 2.0.0.2, I get a nice big box on the Knowledge Base page asking me to "Search Knowledge Base". But when I put something in the Keyword(s) field and click on Search, I get a "performing search" page and then a giant "Caught exception" error box that kills the whole deal. I sometimes wish I could search on the knowledge base. It is like looking in the window at the candy store and watching all the other lucky kids getting their sweets while I stand outside without any money. -scott On Fri, 9 Feb 2007 14:45:15 -0500, Ray T. <[EMAIL PROTECTED]> wrote: >One more thing. Just to make sure anybody reading this thread in future is >not confused, my issue was NOT being able to get to the KB search window or >after getting there, NOT being able to even begin a search. > >This issue is different from what Susan and Michelle reported, which >is..being able to do the search, but not getting expected results. That's an >issue for another day for me. > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
