UNCLASSIFIED If using a shortcut or *.ARTask to launch Remedy -
RIGHT click the icon > Select "Open with" > Open with Notepad > Notepad file contents will look like this: [Shortcut] Name=Remedy Management Type=0 Server=osdn10 Delete the old server name (if listed) Save file Sandra Hennigan OSD Remedy Administrator Office # 703-602-2525 x251 CACI - Ever Vigilant(tm) Apparently, there is nothing that cannot happen today. Mark Twain -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, March 01, 2007 5:52 PM To: arslist@ARSLIST.ORG Subject: Re: Server switch stumper ** Look in her options. Does she have Save Window Workspace checked? I believe this is stored in a cache file on the local machine _____ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ron Legters Sent: Thursday, March 01, 2007 4:41 PM To: arslist@ARSLIST.ORG Subject: Server switch stumper ** Three weeks ago we moved our ARS install from OldServer to NewServer. One of my users is now getting an error when she logs in that she can't connect to OldServer. She gets this 3 times, and then gets logged in without problems to NewServer. I checked her 'Accounts', and she's only got NewServer there. She has 'NewServer' as the reports server, and she doesn't have a Central Preferences record that might be pointing to OldServer. I checked in ar.ini, and she had three references to docs on OldServer, but I deleted these and she still gets the error. When I log in with my ID on her machine, I also get the error. Where else can I look for what's causing this? Thanks, Ron Legters Tools Administrator Data & Systems Services Univar USA Inc. 425.889.3952 Office 425.889.4111 Fax www.univarusa.com <file://www.univarusa.com> __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
