Peter, Try restarting the application. Once the ARS 6.3 Patch 20 was applied, we also ran into the same issue. Its only after restarting AR Server, we noticed that they are behaving in accordance with DST 2007 changes.
Let me know if this works. Srinivas. On 3/2/07, Lammey, Peter A. <[EMAIL PROTECTED]> wrote:
** We finished patching our Remedy ARS 6.3 dev server up to Patch 20 and also our server team patched our Application dev server's OS for DST. We adjusted the time on our dev server to March 12 and left the time the same and I moved my machine's date up to March 12 (left the time the same). I created a test ticket and the ticket's create date was wrong: Time on the server was 3/12/2007 1:11:18 PM Create time saved on the ticket was set to 3/12/2007 2:11:18 PM. It seems to us that the patch did not work. Has anyone else been able to simulate this kind of test to verify Patch 20 and verify if it corrects the DST issue? Thanks Peter Lammey ESPN MIT Technical Services & Applications Management 860-766-4761 __20060125_______________________This posting was submitted with HTML in it___
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