Hey, do we need to do a patch or anything for MS SQL 2k?
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Monday, March 05, 2007 1:40 PM To: arslist@ARSLIST.ORG Subject: Re: DST Patch - What if I don't load it? You can also review the effects of not loading the BMC Remedy DST patches by reviewing the technical bulletin found in the Product Documentation area of Support Central: http://www.bmc.com/support/hou_Support_ProdVersion/0,3648,19097_19695_11 5217_0,00.html Thanks, -David J. Easter Sr. Product Manager, Service Management Business Unit BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Benitz, Tony : CO IR Sent: Monday, March 05, 2007 11:15 AM To: arslist@ARSLIST.ORG Subject: DST Patch - What if I don't load it? Long time reader, first time poster. I am new to being a remedy admin. The job was thrust upon me when the old admin left. So my knowledge of the app is VERY limited. Now we have the DST patch to deal with. My environment is 6.03 patch 17 on a windows box with an oracle backend. My development environment is fried and will not be up for the foreseeable future. (old admin did everything in live) I have been told.. Just load it in live. (Good opportunity to learn ?) My question for the list.. What if I just don't load it? If I understand things correctly (limited view). The effect would be that time frames over the time of change would be off by an hour. >From 11:00 PM on 3/10/07 to 4:00 AM 3/11/07 would be 4 hours.. not five. The use of Remedy in my shop if very limited. Call tracking system, limited escalations, no add ins. Reporting is based on volume, not time of response. Then what would the impact really be if I just don't load it ? Thanks for the help with this. I have posed the question to support and our account rep and have gotten no where. Tony Benitz Sr. Technical Analyst Legacy Health System IMPORTANT NOTICE: This communication, including any attachment, contains information that may be confidential or privileged, and is intended solely for the entity or individual to whom it is addressed. If you are not the intended recipient, you should contact the sender and delete the message. Any unauthorized disclosure, copying, or distribution of this message is strictly prohibited. Nothing in this email, including any attachment, is intended to be a legally binding signature. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
