Mike,
Phil Bautista, the Official ARSlist Bar Code guru is out on assignment: I'll
try to fill his big shoes.\

Wired or wireless, a bar code scanner will read the data and push it to the
attached device.
Typically, a the scanner (or its wireless base station) will plug into a
Y-connector and share the
PC's keyboard port. Scanned data will reach the PC as if it had been typed
on the keyboard.

If you open an ARS form, the scanned data will go into the field holding the
cursor.  If you configure
the scanner to append a "Carriage return" after each scan, it can fire-off
Active Links. These links can,
for example, set focus to the next field to be scanned.

Some scanners have small keypads so the user can type in a command (or scan
a pre-printed card).
Active links could interpret these commands.

I once set-up a 'Physical Inventory' form used to scan all items at a
location. These records were used
 to update the location of each item found. The form had two important
fields: 'Location' and 'Asset Tag'.
(Note that each office door had a bar code identifying the office location).
Starting with the focus set to
the Location field, when an office number was scanned, an active link moved
the cursor to the Asset
Tag field. After each Asset Tag was scanned, a record was PUSH-ed to the
form. If an 'Asset Tag'
value of "L" was received, the fields were NULL-ed and the focus was set to
'Location', ready to inventory
the next office.

Filters on the form would PUSH the new location to the Asset's record. This
also allowed an asset to be
scanned multiple times without corrupting the data.

HTH,
Joel

Joel D. Sender
Director of Western Operations
QMX Support Services, Inc.
 www.QMXS.com
 [EMAIL PROTECTED]

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Mike White
Sent: Thursday, March 01, 2007 7:38 AM
To: arslist@ARSLIST.ORG
Subject: Bar-code reader/scanner integration with Remedy application?

Greetings.

One of my users has asked about integrating a bar-code reader with an
inventory management application that we have (home-grown).  Does anybody
out there do this?

Mike White
Office:  813-978-2192
E-mail:  [EMAIL PROTECTED]

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