Seth, Oh... sorry... I did not cover the "upon login" part.
You should also look at the "Init-Form" setting in the ar.conf file too. The only reference I can find is for v7, but I am fairly sure that v6.x also supports it. (Ref: Pg 324 of the v7 Configuring-700.pdf ) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 3/10/07, Carey Matthew Black <[EMAIL PROTECTED]> wrote:
Seth, Take a look at the following functions in BasicGuide-630.pdf for field ID 20117: PERFORM-ACTION-GET-PREFERENCE (Ref: Pg 626) and PERFORM-ACTION-REFRESH-PREFERENCE (Ref: Pg 627) and PERFORM-ACTION-SET-PREFERENCE Ref: Pg 628 ( The order of these functions in the document never quite made sense to me. :) ) -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On 3/8/07, Seth Wrye <[EMAIL PROTECTED]> wrote: > Hello All, > I am trying to write workflow that will NULL out the Default Form View in > the advanced options within the user tool upon login. Has anyone > accomplished this and have a few tips? > Any and all help appreciated... > -Seth
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