Roger,

Did the installation program only install the one file, Msvcrt.dll?
When I ran the installer is recommended backing up your entire system
first.  After reading about the User Tool 7.0x uninstall issues I
decided to cancel.


Stephen

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Nall, Roger
Sent: Monday, March 12, 2007 4:18 PM
To: arslist@ARSLIST.ORG
Subject: RESOLVE: DST Test Results on March 11th 8:00 AM

After applying this patch, http://support.microsoft.com/kb/932590, all
is well. Thanks to everyone for their suggestions.

Regards,

Roger A. Nall
Manager, OSSNMS Remedy
T-Mobile USA
Desk: 813-348-2556(New)
Cell: 973-652-6723
FAX: 813-348-2565
sf49fanv     AIM IM
RogerNall   Yahoo IM
 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Monday, March 12, 2007 9:21 AM
To: arslist@ARSLIST.ORG
Subject: Re: DST Test Results on March 11th 8:00 AM

Another, or additional, method would be to run a Direct SQL command each
time users login (loads the main form)

UPDATE AR_System_User_Preference SET Time_Zone = NULL WHERE Submitter =
'$USER$'

This would take effect the next time the user logged in. I actually do
this with a stored procedure that sets a number of settings in the
preference form.  Users are allowed to change some settings in the User
Tool but there are some that I want every user to have.  This has
completely eliminated support calls for fixing User Tool settings.

You could also simply Null out the field for all users at once using a
tool such as SQL Query Analyzer.

UPDATE AR_System_User_Preference SET Time_Zone = NULL

HTH

Stephen

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